Shipping and Payments

Shipping Policy

1. Shipping Locations

Simple Step currently ships only within Pakistan. We are committed to delivering your orders promptly and efficiently to any location across Pakistan.

2. Shipping Methods and Costs

All orders are shipped via our trusted courier partners.

Standard shipping is free for all orders across Pakistan.

We do not offer international shipping at this time.

3. Delivery Time

Orders are typically processed within 1-2 business days.

Delivery times may vary depending on your location but generally range from 3 to 7 business days from the date of dispatch.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery through our courier partner’s website.

5. Shipping Issues

If you encounter any issues with your shipment, such as delays or lost packages, please contact our customer support team at info@Simplestep1.com or 03094777822. We will do our best to resolve the issue promptly.

Payments Policy

1. Payment Method

At Simple Step, we offer the convenience of Cash on Delivery (COD) for all orders. This means you can pay for your purchase when it is delivered to your doorstep.

2. Cash on Delivery (COD)

The total amount due for your order will be collected by the courier at the time of delivery.

Please ensure you have the exact amount ready, as our delivery personnel may not have change.

3. Order Confirmation

Upon placing your order, you will receive a confirmation email with the order details. Please review the information to ensure accuracy.

4. Payment Issues

If you experience any issues with your COD payment or have any questions regarding your payment, please contact our customer support team at info@Simplestep1.com or 03094777822.